Shipping policy

Shipping Information

Current turn around time is 2-3 business days!

US BUYERS:

Items will ship with delivery confirmation and tracking. If your order is time sensitive, please choose a shipping upgrade during checkout. One cannot be added after.

Any order over $500 requires Signature Confirmation service (package must be signed for at delivery), per insurance terms.

Due to state law, Georgia residents will be charged 6% sales tax at checkout.

BUYERS OUTSIDE US:

I now ship via DHL Express shipping for faster and more reliable service! Duties and taxes are calculated at checkout avoiding the hassle of having to pay them upon delivery.

Customers can now use their own local currency and a local payment method to pay for products.

Returns & Exchanges

I truly want you to be happy with your purchase! If you are not, or the size is wrong, you may exchange, or return the item for a refund minus shipping fees. Please contact me within 7 days of receiving your item and let me know what your preference is. All item(s) must be in original condition and returned before issuance of refund. I require returns/exchanges be shipped with delivery confirmation (just in case we need to track it). Please insure your return if you feel it necessary.

Please include correspondence with any return/exchange. If no correspondence is included with your returned package, and I have to search for past emails, it can delay the process.

No returns are accepted past 21 days of receiving. Exceptions for gift orders can be made during the holiday season.

Custom Orders are not returnable. If you request to alter a design from what is pictured/described in anyway, it will be considered a custom order.

If you have any questions/concerns please send me a message. Thank you!

GIFTS:

Please order your gifts with plenty of time to be made and delivered! I make my pieces in the order they are received and don't "rush" items. No one wants a gift to arrive late, and I do everything within my power to get your jewelry made and in the mail to you as quick as possible, but beyond that I cannot guarantee transit times.

If being shipped directly to the recipient of your gift, and you do not wish for a receipt/packing slip to be included, please note that on the order. 

Your piece of jewelry will be packaged in a nice box, ready for gift giving.